Resiliency and Service Continuity Lead

A financial firm is looking for a Resiliency and Service Continuity Lead to join their team in White Plains or NYC. 

Compensation: $200-265k

Responsibilities:

• Develop and maintain an Americas Division Technology Resilience Strategy for aligned with regulatory expectations and industry frameworks (e.g. FFIEC, ITIL)
• Define and refine Tech Resilience and Service Continuity Policies, Frameworks, and Standards across the Technology Organization
• Coordinate with Business Continuity Management on the planning execution, and continuous improvement of Disaster Recovery (DR) Testing and IT Continuity programs
• Partner with infrastructure, application and business teams to ensure DR plans are effective, up-to-date and tested regularly
• Support Business Impact Analysis (BIA) reviews and risk assessments to identify resilience gaps in Tier 1, 2 and 3 applications
• Oversee the Bank's Data Center Strategy, including Data Environment and Physical Access Control
• Provides executive sponsorship and support to the Technology Service Resilience program in the form of funding and resources and ensure the Technology Service Resilience program alignment with Business resilience strategies and business objectives
• Measures the technology resiliency requirements, management process, and develop plans for appropriate corrective action
• Coordinate Senior Management reporting and Committee presentations
• Work with Technology Governance and Controls team as well as second line of defense to define relevant KRI/KPIs to measure program health
• Provide on-going visibility to program status (key decisions, dependencies, issues, risks, metrics, etc.) to all stakeholders

Qualifications:

• Bachelor's degree in technology or business-related area, MBA preferred
• 10 years of professional experience in business continuity, crisis/emergency management, project management, financial services environment, or related role
• Knowledge of US regulatory requirements for resiliency (FFIEC, OCC, Client)
• Experience building and maturing resiliency programs from the ground up
• Strong leadership skills with demonstrated success in leading cross-functional teams and managing complex projects
• Excellent communication and presentation skills with the ability to influence stakeholders and senior executives
• Basic understanding of IT Technology environments, including architecture, engineering design and development, service design, operations and delivery, disaster recovery, and application architecture
• Experience working with IT Leadership (CIO, CTO, IT Director), business leadership (CFO, COO, Business Unit President), or Risk and Audit offices highly desired
• ISO 22301, and other Business and Service Continuity standards
• Trends and best practices within business continuity and crisis management
• Preferred knowledge of the demand planning and forecasting disciplines
• Preferred knowledge of IT functions and IT operations and how IT enables the business through effective strategic planning, governance, and management disciplines