AWS Cloud Production Support Specialist

tampa, Florida

Our client is seeking an AWS Cloud Production Support Specialist to join their team in Tampa, FL.


  • Onboard, Maintain and support enterprise applications deployed in Open Shift containers
  • Migrate, manage and support applications in the public cloud platforms such as AWS, GCP, Azure etc.
  • Responsible for coordinating with multiple teams and groups for successful implementation of OSE Containers and all integrations such as Single Sign On, Job Schedulers, Load Balancers, Password Management utilities etc.
  • Oversee application environments build activities before go live, coordinate and plan go live activities and provide middleware production support post application go live
  • Work with partner teams on Capacity Management, License management and Cost allocation of Container infrastructure
  • Identify gaps in automation, processes and identify system inefficiencies. Work with partner teams to put together the remediation plans
  • Generate weekly and monthly reports related to containers adoption, No. of issues reported, open/closed issues, accomplishments, risks, dependencies, challenges etc.
  • Champion the initiative of containerization, by eliminating hurdles and providing necessary handholding to applications
  • Keep applications and their environments secure by ensuring all vulnerability patches/fixes are applied before due dates



  • 5+ years of experience with Cloud Operations (On Premise, Internal or External Cloud)
  • Bachelor’s degree in Computer Science or equivalent
  • 2+ years of experience with Jenkins, Kubernetes/Docker Orchestration any experience with Bash, Ansible, Chef is a plus
  • Knowledge of Red Hat Linux version 7, candidate must be able to use common commands to perform basic functions
  • Knowledge of Docker and Kubernetes, experience with CI/CD tools
  • Knowledge of MW technologies such as Tomcat, Apache, WebSphere, IHS and ability to configure, tune performance and troubleshoot
  • Knowledge of Openshift version 3.7 and above
  • AWS certification (associate level) with 1 year hands on experience working with AWS or 2 years of AWS experience without certification
  • Experience with AWS or equivalent configuration management and monitoring, application deployment, and performance testing services
  • Good analytical skills and the ability to apply these skills in a multi-tasking environment
  • Ability to work both independently and in a collaborative team environment


  • AWS solutions architect certification (professional)
  • Any experience with Chef and Ansible
  • Knowledge of Node.js and Nginx
  • Ability to handle a high-pressure environment and be prepared to jump right in to address any production outages
  • Strong problem-solving skills, decision making ability and be able to display the sense of urgency and complete ownership

Job keywords:

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