Site Reliability Engineer

charlotte, North Carolina

A financial services company is seeking a Site Reliability Engineer to join their team in Charlotte, North Carolina.


  • Work with Agile development teams to learn and assume responsibility for documentation, logging, and monitoring for various systems
  • Work with DevOps on CI/CD improvements using Bitbucket, Jenkins, OpenShift and AWS
  • Implementation of monitoring on various online applications using solutions such as Splunk, UI-session replay, AppDynamics, etc. and ability to determine the right toolset to accomplish monitoring goals on net new application stacks
  • Administration of web servers (Node.js, NGINX, JBoss, Apache, etc.)
  • Tune and validate quality of current tools for network, system monitoring, UI-session replay, log file parsing, and implement a toolkit that works
  • Assist in vulnerability scanning, RCA proposals for defects in Scrum team backlogs
  • Participate in routine Agile and Scrum ceremonies



  • Must have at least a Bachelor’s degree
  • Expert knowledge of:
    • Content Delivery Networks (CDN)
    • Supporting customer facing web applications
    • HTTP
    • Application Performance Monitoring (APM)
  • Some experience with:
    • Leading Triages
    • Monitoring tools (Splunk, AppDynamics, and/or others)
    • SQL, Linux, Scripting, file manipulation, reporting and Visio
    • Big data elements like server logs, user URL's, etc.
    • CI/CD tools, such Bitbucket, Jenkins, OpenShift, and AWS CI/CD tools
    • Ability to communicate effectively to various levels of Sr. Management - Technology and Business
    • Experience and capability to lead small teams


  • Experience with complex multi-system environments
  • Working knowledge of Agile methodologies (Scrum, Kanban, Lean, XP)
  • Experience supporting hybrid server environments (on-premise, AWS, Azure, etc.)
  • Good understanding of financial industry operations metrics and reporting practices

Job keywords:

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