Senior Voice Engineer

new york, New York

A financial services firm is seeking a Senior Voice Engineer to join their team in New York, NY.

Qualifications

  • Must have at least a Bachelor’s degree in a relevant discipline
  • Must have 7+ years of experience
  • Ability to interact with non-technical persons to collect requirements and propose solutions to meet needs in accordance to the firm’s environment
  • Ability to build business case and SWOT for each project in order to obtain approval and budgets
  • Ability to design, document, implement, and support a complex voip architecture
  • Strong proven background in troubleshooting Cisco voice and Oracle SBC infrastructures
  • Ability to think adaptively and operate quickly in a dynamic financial and business environment
  • Ability to anticipate evolutions and problems
  • Strong documentation skills
  • Willingness to help others grow professionally by mentoring engineers
  • Strong experience with ACME/Oracle SBC, CUCM 11.5.x, Cisco Jabber, Unity voice mail, UCCX 11
  • Designed, implemented and supported Cisco voice platforms with more than 10000 positions across several countries
  • Integrated with IP trading floor telephony systems, IPC Unigy preferred
  • Experience in SIP trunk connections to the voice carriers, interconnection to other collaboration platforms, Lync integration with Cisco via SBC
  • Knowledge of Network & Firewall checkpoint – capability to interact with the network and firewall team to troubleshoot an incident or put in place
  • Knowledge of Windows and VMware
  • Knowledge of Nice voice recording NTR is a plus
  • Knowledge of Exterity IPTV and MindCTI is a plus

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