Systems Administrator

new york, New York

A leading law firm is currently seeking a Systems Analyst for their team in New York, NY.

Responsibilities

  • Manage all aspects of Microsoft-driven infrastructure lifecycle, including dependent and integrated technologies
  • Manage, troubleshoot, and remediate Active Directory group policy and Exchange messaging related incidents and problems
  • Review/Monitor performance of enterprise applications and software to determine overall health
  • Manage Exchange database(s), antivirus applications, messaging filtering, and error logs
  • Work closely with vendors to resolve issues that have been escalated for third-level support
  • Research, recommend and implement additional systems in order to improve performance and stability
  • Stay current with trends surrounding Microsoft solutions including, not limited to, identity management, messaging, and security best practices and new technologies
  • Perform all routine administration and maintenance, including patching, applying security updates, and disaster recovery of systems
  • Create and maintain documentation related to installations and configurations
  • Adhere to ITIL service management principles as well as corporate policies
  • Act as the second- and third-level escalation point for Support Desk and Desktop Support personnel
  • Participate in daily team activities and communicate effectively
  • Address "System Outage" events (affecting multiple people, not individuals) in a timely and efficient manner

Qualifications

  • Must have at least a Bachelor’s degree
  • 4+ years of technical experience supporting large infrastructures
  • Expert level proficiency, hands-on expertise managing/upgrading/securing mid- to large scale Windows 2008/2012 and above servers environments
  • Highly proficient, hands-on expertise managing/upgrading/securing complex Active Directory environments
  • Proficient, hands-on experience administering VMWare vSphere/ESX and Citrix XenApp/XenDesktop virtualization technologies
  • Intermediate hands-on proficiency with SAN technology, such as HPE 3PAR all flash storage is a plus
  • A demonstrated ability to establish, follow, and document technology builds, best practices, and standards
  • Must have customer care experience
  • Flexibility to work extended hours, nights, weekends and participate in a rotating on-call schedule
  • Microsoft Certifications & ITIL Certified is a plus
  • Proficient, hands-on experience leveraging Cisco IronPort Email Security technology to secure a production messaging environment is a plus
  • Proficient, hands-on experience leveraging MobileIron MDM to manage and secure end-user mobile devices is a plus
  • Familiar with SCCM to package/patch/report operating systems is a plus

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