Product Analyst

new york, New York

Position Description:

The Product Analyst will be leading the requirement gathering, documentation and project planning of the company’s proprietary Case Management System. Working closely with Systems Director, developers and operations.

Essential Job Functions:

  • Performs project analysis, working closely with Business/Stakeholders to understand, capture and detail project requests and impact.
  • Develop and execute research plans (interviews, surveys, focus groups) to identify program and end user needs and design feature sets to meet those needs.
  • Document the use cases, user feedback, and development specifications for new products.
  • Focused to ensure project meets needs of Business/Stakeholders with expected quality.
  • Supports and works closely with Development and Testers to ensure requirement understanding and to ensure implementation meets expectations and quality.
  • Work with technology development team to identify and evaluate different technical solutions to meet functional requirements.
  • Drives project success, project management responsibilities expected.
  • Maintain a Documentation Library and update the documentation as required.
  • Conduct technology demonstrations periodically for Partners/Customers.

Job Requirements/Qualifications:

  • At least 4 years of full-time work in a relevant field such as technology design, product development, business analyst, or related discipline
  • Must have a Bachelor's degree in Information Technology or related discipline or equivalent work experience will be considered
  • Strong knowledge of SDLC, software development concepts, practices and procedures
  • Demonstrated experience with the analysis and redesign of business processes
  • Demonstrated experience developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.
  • Strong written and communication skills are a must with the ability to document complex business requirements

Must have experience of interaction with end users to understand and document business and functional requirements for complex projects, as well as collaborating with technical teams across the full software development life cycle

Job keywords:

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