ServiceNow Architect

whippany, New Jersey

A multinational bank and financial services company offering retail, corporate and investment banking as well as wealth management is currently seeking a ServiceNow Architect to join their team in Whippany, NJ. This firm believes that to better understand their employee’s needs they must better understand their employees.

This firm recognizes each employee wears many hats and takes on countless responsibilities; in turn they give back to their employees. They offer a flexible work environment and incredible benefits. This firm also believes in the power of networking, learning for life and giving back to the community.


  • Design and enhance reporting solutions both within ServiceNow, along with supporting tooling configurations and/or functional specifications, based on industry best practice
  • Advise on risks, impacts and options on business and technical architecture
  • Continually assess market capabilities to ensure firm is adopting the most relevant capabilities in the industry

  • Define and own target architecture and technology strategy for ServiceNow products and services within the bank

  • Use stakeholder input to drive the backlog and road-map
  • Produce robust documentation and presentation material for stakeholder consumption operating at varying levels

  • Monitor and deal with critical paths and risk areas 


  • Must have a Bachelor's degree in Computer Science or related field 
  • Must have delivered major ServiceNow architectures and designs within the last 12 months. 
  • 7+ years of experience with ServiceNow architecture within a large multi-site financial environment 
  • 5+ years of experience in driving, supporting a governing major transformations
  • 5+ years of experience as a key technical resource for large scale ITSM solutions; includes roles providing ServiceNow Architecture and/or ServiceNow Solution Consultancy
  • Experience with multiple implementations of core suite in ITSM applications
  • Experience with Active Directory, Single Sign On and LDAP 

    Integrations with ServiceNow is preferred

  • Experience with Javascript, DHTML, CSS, AJAX, XML 

    Database technologies; preferably SQL and JDBC

  • ServiceNow Implementation Specialist Certification
  • ServiceNow Application Developer Certification
  • ServiceNow System Administrator Certification
  • Architecture Framework Certificate (e.g.TOGAF) is an advantage 


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