Production Support Engineer

new york, New York

A leading global investment firm, managing a wide range of investment funds worldwide across multiple asset classes is seeking a Production Support Engineer to join their team in New York. This firm encourages an entrepreneurial spirit and for people to strive for success. You will be empowered by top leaders in the industry to do your best work and propel your career forward.

You will be working very closely with development to ensure that the environment is stable, resilient, and new features and functionality is delivered in a timely fashion. Your team will be challenged to manage daily issues with a focus on delivery while still having a long term view to reduce the issues and manually intensive processes.


  • Own end to end production environment
  • Manage infrastructure
  • Release planning and deployment
  • Manage incidents and problems 
  • Focus on client service and delivery
  • Build subject matter expertise
  • Drive automation and efficiency
  • Ensure supportability of applications
  • Capacity Planning / BCP Testing
  • Foster DevOps culture


  • Must have a Bachelor's degree in Computer Science or related
  • 8+ years of experience supporting an enterprise environment 
  • Strong scripting skills - Python / Powershell / Perl / etc.
  • Strong SQL skills and knowledge of various databases
  • Experience supporting business facing applications
  • Ability to support both Windows and Unix/Linux environments
  • Strong organization and project management skills



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