Desktop Technician

charlotte, North Carolina

A  Fortune 100 financial services organization is seeking a Desktop Technician to join their team in Charlotte or NYC.

Responsibilities:

• Building PC hardware for end users including laptops and desktops 
• Deploying new hardware to end-users including backup and transfer of end-user data and files from old PC to replacement PC
• Diagnosing software and hardware errors and compatibility issues 
• Understanding McAfee encryption and USMT file transfer  
• Installing, configuring, and troubleshooting Windows based operating systems, Microsoft Office and Internet browsers
• Adheres to Desktop and End User Computing processes, procedures, policies, and job aids

Required Skills:  
• Proficient in CMDB, SCCM, Service Now knowledge, USMT 
• Experience in end-user support within a financial service environment 
• Familiar with Windows OS, MS Office, Active Directory, Group policies, anti-virus software, Windows domain networking, local area networking
• Knowledgeable of current desktop, laptop, peripheral technologies 
• Physical ability to lift 30-50lbs on a daily basis

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Job keywords:

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Files must be less than 2 MB.
Allowed file types: doc docx pdf.

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