Desktop Support Technician

new york, New York

A NYC based technology company is seeking a Desktop Support Technician. 


  • Support users (remote and on-site) with technical assistance, network connectivity, equipment diagnosis and troubleshooting of hardware and software
  • Maintain and troubleshoot existing PCs and peripherals
  • Provide service and support for all IT equipment
  • Support all employees and respond to all incidents in a timely, courteous, and efficient manner
  • Provide training on an as-needed basis to employees
  • Provide on-call coverage during non-business hours. This includes maintaining a corporate issued mobile device
  • Provided after hours system testing and remediation support as necessary
  • Assist in deployment of new technologies and other related tasks
  • Manage IT inventory
  • Setup and troubleshoot mobile devices
  • Order, maintain, setup, and distribute all telecommunications equipment


  • 5+ years of desktop support experience
  • Must have experience with the below technologies 
    • Microsoft Windows 7
    • Microsoft Office 2007 – 2013
    • Microsoft SCCM
    • Basic networking (TCP/IP, DNS, DHCP, etc.)
    • Active Directory
    • Microsoft Office 365 (a plus)
    • MS LAPS (a plus)
    • McAfee (a plus)
    • Bloomberg (a plus)
    • Capital IQ (a plus)


Job category:

Job keywords:

Files must be less than 2 MB.
Allowed file types: doc docx pdf.

Vertical Tabs