Spanish English Bilingual Customer Service Representative

somerset, New Jersey

Our client is an international manufacturing company, providing products to automotive manufacturers, OEMs, and international distributors.


They are currently looking for a skilled, Spanish-English Bilingual Customer Service Representative in Somerset, New Jersey.



  • Respond to customer inquiries
  • Gide customers through product information or refer them to the correct department
  • Respond to and close requests within 24 hours
  • Place orders and respond to requests for quotes
  • Fulfill sample requests and expedite orders
  • Process returns and return authorizations – issuing credits or refunds as necessary
  • Respond to quality concerns or complaints or refer customers to correct departments
  • Manage projects and relationships with internal customers in order to effect appropriate improvement to the customer service pipeline



  • Strong verbal and written communication skills
  • Fluency with Spanish is a requirement for this role
  • Experience with Customer Service and client-facing interactions
  • Experience with using purchase order or invoicing systems
  • High attention to detail



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