Spanish English Bilingual Customer Service Representative

somerset, New Jersey

Our client is an international manufacturing company, providing products to automotive manufacturers, OEMs, and international distributors.

 

They are currently looking for a skilled, Spanish-English Bilingual Customer Service Representative in Somerset, New Jersey.

 

Role:

  • Respond to customer inquiries
  • Gide customers through product information or refer them to the correct department
  • Respond to and close requests within 24 hours
  • Place orders and respond to requests for quotes
  • Fulfill sample requests and expedite orders
  • Process returns and return authorizations – issuing credits or refunds as necessary
  • Respond to quality concerns or complaints or refer customers to correct departments
  • Manage projects and relationships with internal customers in order to effect appropriate improvement to the customer service pipeline

 

Profile:

  • Strong verbal and written communication skills
  • Fluency with Spanish is a requirement for this role
  • Experience with Customer Service and client-facing interactions
  • Experience with using purchase order or invoicing systems
  • High attention to detail

 

 

Job category:

Job keywords:

Address
Files must be less than 2 MB.
Allowed file types: doc docx pdf.

Vertical Tabs